Website Privacy Policy

This policy will go into effect on May 25, 2018.

 

Silo.AI Oy referred as “we”, “us” and “our” in the text is committed to ensure that your privacy is protected. This policy explains the privacy practices for Silo.AI website; http://www.silo.ai.

 

We have put Newsletter Privacy PolicyRecruitment Privacy Policy and Cookie Policy in place separately, in order to be more transparent and clear about our different personal data collection and processing practices.

1. Information

1.1. What information do we collect about you?

We collect information that you voluntarily give us via signing up for our newsletter, filling a form or entering information on our website.

We also place cookies on your computer to improve the functionality of our website. Please check our Cookie Policy for further information.

1.2. How do we use your information?

We will use your information to send you periodic newsletters if you subscribed.

We will respond to you, regarding the reason you contacted us.

We will process your CV and other information you provided if you’ve applied for a position.

We will not sell or rent any of your information to anyone.

1.3. Do we share your information with any third parties?

We only share your information with data analytics, customer relationship management (CRM) and marketing software providers which are the following:

G Suite and Google Analytics by Google, Inc. (“Google”) –

G Suite is the email service provider we use. Our support personnel will receive the information you provided on our website and respond you with a silo.ai domained email address provided by G Suite.

We use Google Analytics to see the amount of website visits, unique visitors, page views, total time spent, bounce count, time/visit, and max. page views in one visit. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in many countries around the world. Google adheres to the EU-US Privacy Shield Framework which means data transfer outside the EU is acceptable. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Please check Google’s privacy policy for further information.

HubSpot (HubSpot, Inc.) – This is the tool we use to get insights on our website’s content and to help improve engagement. The core HubSpot products are currently hosted in U.S.-based data servers. HubSpot participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. HubSpot is responsible for the processing of personal data it receives under the Privacy Shield Framework and subsequently transfers to a third party acting as an agent on its behalf. Please check HubSpot’s privacy policy to see the list of their subcontractors and to get further information about their data privacy practices.

MailChimp (The Rocket Science Group LLC d/b/a MailChimp) – This is the marketing automation platform we use to strategise and optimise our email marketing activities. If you did not subscribe to our newsletter, this service would not process any information about you. MailChimp’s servers are located in the United States, so your information may be transferred to, stored, or processed in the United States. MailChimp participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. Under these circumstances, it is acceptable to transfer data outside EU to MailChimp’s servers. MailChimp may share your information with their third party service providers for the provision of services to them and in a manner that is consistent with their privacy policy.

Trello (Trello, Inc.) – Trello is the web based application that our Marketing and Support Teams use to stay organised and communicate around the website practices. This information is stored by Trello on their servers in US. Trello complies with the EU Data Protection Directive through Privacy Shield certification. Trello may share your information with other third parties in a manner that is consistent with their privacy policy.

 

All these service providers listed above just process the data on our behalf, so they have the role to be data processor of your data.

1.4. Third party websites

1.4.1. Social media platforms and widgets

Our website includes social media features, such as the Facebook button to go to our Facebook page. These features may set a cookie to make the feature function and they may collect information about your IP address and which page you are visiting on our website. Social media features and widgets are either hosted by a third party or hosted directly on our Website.

We are also present in social media channels like Facebook, Twitter and Instagram. We can not have any security & privacy control on information you submit to us through a social media platform. Those interactions are administered by the privacy policies of those service providers.

1.4.2. Links to third-party websites

Our website has links from other third-party websites. If you visit those websites and submit information, these interactions are administered by the privacy policies of those websites. We strongly advise you to review the Privacy Policy of every site you visit.

 

2. Children’s Privacy

Our service does not address anyone under the age of 15. We do not knowingly collect personal information from anyone under the age of 15. If you are a parent or guardian and you are aware that your children has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

3. Data Security

We have put in place systems to safeguard the information you provide us. We always use encrypted connections and everyone in our company has encrypted their computer’s hard drive in case of any burglary.

We will never provide access to our databases to any third party, except to the extent necessary to conduct the operations explained in Section 1.3.

In our organisation, we restrict access to all personal information and have a defined access management process. Only our Support, Marketing and Sales Teams and our Data Protection Officer has access to your information.

4. Your rights on your information

As the owner of your own personal information, you have the following rights regarding the processing we do:

  1. You have the right to see what data we have about you, if any.
  2. You have the right to receive the data we have about you and to transmit it to another service provider.
  3. You have the right to change/correct any data we have about you.
  4. You have the right to opt-out from any future contacts.
  5. You have the right to be forgotten, meaning that you can ask complete erasure of your data.
  6. You have the right to express any concern you have about our use of your data.
  7. You have the right to object to our processing of your data.

We have Newsletter Privacy PolicyRecruitment Privacy Policy and Cookie Policy in place separately, in order to be more transparent and clear about our personal data processing. These data processing activities may have different underlying legal bases, therefore, your rights on your data may depend on the case. If your inquiry to practice your right is related to one of those data collection practices, please check those policies before to get more information in detail regarding the specifications of your right on your data.

Please contact our Data Protection Officer to practise your rights. The contact information could be found on “Contact us”, Section 6.

5. Changes to this privacy policy

We regularly review this privacy policy and we will let you know about any updates on this privacy policy.

6. Contact us

Thanks for reading our website privacy policy.

 

Topics related to practising your rights and to this privacy policy, please contact our Data Protection Officer Erlin Gulbenkoglu from erlin.gulbenkoglu@silo.ai and from +358 44 924 1961.

We will use your information to respond to you, regarding the reason you contacted us. Silo.AI Oy is located at Lapinlahdenkatu 16 Maria 01, 4th. Floor, Helsinki 00180, Finland. The contact email is info@silo.ai and the phone number is +358 40 770 0010 which belongs to our Chief Commercial Officer, Ville Hulkko.

 

This privacy policy was last updated on 16 May, 2018.