Privacy Policy

Silo AI Oy, referred to as “Silo AI”, “we”, “us” and “our” in the text is committed to ensure that your privacy is protected. This policy explains the privacy practices for the Silo AI website; https://silo.ai, as well as other internet platforms we use.

In order to be more transparent and clear about how we collect and process personal data, we have put a Recruitment Privacy Policy and a Cookie Declaration in place separately.

1. What is personal information

Personal information is any information relating to you that can be used to identify you. When you use our website, we collect and use such information. That happens when you access content on our website, subscribe to our newsletter, contact us via a form or sign up for downloadable material.

2. Processing personal information

2.1 What data do we collect?

We collect information that you voluntarily give us by signing up for our newsletter, filling a form, browsing the website or entering information on our website.

This information includes:

Name
Email address
Phone number
Job function
IP address

We also place cookies in your browser to improve the functionality of our website. Please check our Cookie Declaration and/or Section 5 for further information.

2.2 How do we collect your data?

We use subcontractors and partners for service production and provision. For this reason, your personal data may be transferred to such parties for processing commissioned by us. Such parties are only permitted to process your data in accordance with our instructions. They are not entitled to use your data for their own purposes, such as direct marketing.

We use various contractual and other arrangements to ensure that also our suppliers and partners process your data carefully and in accordance with good data processing practice.

As a rule, we process your data within the EEA. The EEA refers to EU Member States and Iceland, Liechtenstein, and Norway. If we transfer data to a country outside the EEA where the national regulations do not ensure data protection equal to the EU level of protection, we will ensure a sufficient level of personal data protection in the manner required by law and use data transfer mechanisms approved by the European Commission, primarily the European Commission's standard contractual clauses.

You directly provide us with most of the data we collect. We collect data and process data when you:

Register to an event we are hosting
Download material from our site through a form
Sign up for our newsletter
Contact us directly through one of our contact forms
Use or view our website via your browser's cookies.

2.3 How do we use your data?

We collect your data so that we can:

Send you periodic newsletters if you subscribed.
Send you material that you requested.
Respond to you regarding the reason you contacted us.
We will process your CV and other information you provided if you’ve applied for a position
Improve the functionality and user experience of our website.
We will not sell or rent any of your information to anyone.

2.4 Period of storage

We will retain the data required by your customer relationship for at least the duration of the customer relationship. After the end of the customer relationship, the length of the retention period depends on the data and its purpose of use. We comply with statutory obligations concerning the storage of data. For example, some data collected for marketing purposes will be stored for twelve months.

We seek to keep the personal data we process accurate and up to date by deleting unnecessary data and updating outdated data. You should nevertheless check your data every now and then.

2.5 Legal basis for processing your data

Website visitors

The legal basis on which we process your personal data is our legitimate interest to provide you with the best possible website we can, and to ensure that our website is kept secure. We consider the interests pursued by the processing, and that the processing does not infringe the fundamental rights and freedoms.

Contact via our website

‍The legal basis on which we process your personal data is our legitimate interest. Our legitimate interest is considered under the fact that you have submitted the information yourself in order to be contacted, and that the processing does not infringe the fundamental rights and freedoms.

Downloading material via our website

The legal basis on which we process your personal data is our legitimate interest. Our legitimate interest is considered under the fact that you have submitted the information yourself in order to be contacted, and that the processing does not infringe the fundamental rights and freedoms.

Signing up for events via our website

Receiving our newsletter

‍The legal basis for processing is your consent. You can withdraw your consent at any time by writing to us. Furthermore, you can unsubscribe by following the unsubscribe link at the bottom of our newsletter.

Visiting our social media

‍The legal basis on which we process your personal data is our legitimate interest. Our legitimate interest is considered under the fact that you have visited our social media sites, and that the processing does not infringe the fundamental rights and freedoms.

Job applications

‍The legal basis on which we process your personal data is legitimate interest. Our legitimate interest is considered under the fact that you have submitted the information yourself in order to be assessed in relation to a specific job, and that the processing does not infringe the fundamental rights and freedoms.

2.6 Data security

We have adopted appropriate technical and organizational measures to ensure that your personal information is not subject to accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data transmitted, stored or otherwise unlawfully processed.

We always use encrypted connections and everyone in our company has encrypted their computer’s hard drive in case of any burglary. We restrict access to all personal information and have a defined access management process. Only our Support, Marketing and Sales Teams, and our Data Protection Officer have access to your information.

We will never provide access to our databases to any third party, except to the extent necessary to conduct the operations explained in this privacy policy.

3. Your rights to your personal information

Under the General Data Protection Regulation, you have a series of rights regarding the processing of your personal information. These rights entail that you can be provided information on what personal information we have on you, and that you under certain circumstances can have this information deleted.

If you wish to assert your rights please contact us via email at dpo@silo.ai. We will then contact you with regards to which rights you wish to assert and to verify your identity.

The right to access

‍You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification

‍You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure

‍You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing

‍You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: dpo@silo.ai

In addition to this Privacy Policy, we have a Recruitment Privacy Policy and a Cookie Declaration in place in order to be more transparent and clear about our personal data processing. These data processing activities may have different underlying legal bases, therefore, your rights on your data may depend on the case.

If your inquiry to practice your rights is related to one of those data collection practices, please review those policies to get more information in detail regarding the specifications of your right on your data.

4. Privacy policies of other websites

Our website has links from other third-party websites. If you visit those websites and submit information, these interactions are administered by the privacy policies of those websites. We strongly advise you to review the Privacy Policy of every site you visit.

5. Changes to this privacy policy

We regularly review our privacy policy and place updates on this web page. This privacy policy was last updated on 23 February, 2023.

6. Contact us

If you have any questions regarding our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Data Protection Officer

dpo@silo.ai

Lapinlahdenkatu 1 C, 6th floor

00180 Helsinki, Finland

7. How to contact the appropriate authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Data Protection Ombudsman, whom supervises compliance with regulations governing personal data.

Office of the Data Protection Ombudsman

tel. +358 29 566 6777

tietosuoja@om.fi

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